Privacy Policy

Last updated: 10/06/2026

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Infocare is a workload intelligence platform by Infocura. This Privacy Policy explains how we collect, use and protect personal data when you visit our website or contact us through our website.

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This Privacy Policy applies to the website:

https://www.infocare.app

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1. Who we are

This website is operated by Infocura:

- Infocura
- Dorp 64/A, 3221 Nieuwrode - Belgium

- Website: https://www.infocare.app
- Contact: [email protected]

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For the purposes of this Privacy Policy, “Infocare”, “we”, “us” or “our” refers to Infocare by Infocura.

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2. What personal data we collect

We may collect personal data when you use our website, submit a contact form or interact with us.

This may include:

  • Name
  • Company name
  • Email address
  • Phone number
  • Role or job title
  • Information about the database systems your organization uses
  • Information you choose to share in the contact form
  • Technical information such as IP address, browser type, device information and website usage data

We only collect personal data that is relevant for the purpose for which it is provided.

3. How we collect personal data

We collect personal data in the following ways:

  • When you submit a contact form
  • When you contact us directly by email or another channel
  • When you browse our website
  • Through cookies and similar technologies, where applicable

4. Why we use your personal data

We may use your personal data for the following purposes:

  • To respond to your questions or contact request
  • To understand your organization’s database environment and challenges
  • To schedule or prepare an introductory meeting
  • To provide information about Infocare and related services
  • To improve our website, content and user experience
  • To analyze website performance and traffic
  • To comply with legal obligations
  • To protect the security and integrity of our website and services

5. Legal basis for processing

We process personal data only when we have a valid legal basis to do so.

Depending on the situation, we may rely on:

  • Your consent, for example for non-essential cookies or marketing-related tracking
  • Our legitimate interest, for example to respond to business inquiries, improve our website and protect our systems
  • The performance of pre-contractual steps, for example when you contact us to discuss Infocare
  • A legal obligation, where we are required to process or retain certain information

6. Contact forms

When you submit a contact form, we use the information you provide to respond to your request and to understand how Infocare may help your organization.

We do not use contact form submissions to send unrelated communications without a valid reason or consent.

7. Cookies and analytics

Our website may use cookies and similar technologies to make the website work, understand how visitors use the website and improve our content.

Some cookies are necessary for the website to function. Other cookies, such as analytics or marketing cookies, are only used where allowed and, where required, after consent.

More information can be found in our Cookie Policy.

8. Sharing personal data

We do not sell your personal data.

We may share personal data with trusted service providers that help us operate the website, process contact requests, analyze website traffic or provide related business services.

These providers may only process personal data according to our instructions and for the purposes described in this Privacy Policy.

We may also share personal data if required by law or if necessary to protect our rights, systems or users.

9. International transfers

Some service providers may process data outside the European Economic Area. Where this happens, we take appropriate measures to protect personal data in line with applicable data protection laws.

10. How long we keep personal data

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.

Contact form submissions and related communication may be kept for as long as needed to follow up on the request, maintain a business relationship or comply with legal obligations.

Analytics data is retained according to the settings of the analytics tools used on the website.

11. How we protect personal data

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse or alteration.

However, no website or online transmission is completely secure. We encourage you not to share sensitive or confidential information through website forms unless necessary.

12. Your rights

Depending on applicable data protection law, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate personal data
  • Request deletion of your personal data
  • Request restriction of processing
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Request data portability, where applicable
  • Lodge a complaint with a data protection authority

To exercise your rights, contact us at:

[email protected]

You also have the right to contact the Belgian Data Protection Authority.

13. Links to other websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those external websites.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

If we make significant changes, we may provide additional notice where appropriate.